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UAE Pass to Be The Only Digital ID Needed to Access Dubai Government Services

dubai, uae

The Strategic Affairs Council has announced there will soon be no more paper identities to access government services in Dubai with the mandate of the new digital UAE Pass.

Details issued by the Strategic Affairs Council – part of The Executive Council of Dubai – to mandate the UAE Pass will eliminate the need to physically visit customer service centres and submit paper identification documents when accessing Dubai Government services moving forward.

As part of an initiative dubbed ‘The Digital Future’, the idea is to expedite the rate at which the UAE Pass is used by citizens and residents, which will lay the foundations for a progressive future across the government and private sectors into the digital realms.

The Strategic Affairs Council had officially adopted the UAE Pass back on May 1 as one of the Dubai Councils’ initiatives. It will eliminate the need to physically visit customer service centers and exchange any paper ID documentation by issuing users with a government authorised digital ID through smartphones, including a digital signature feature allowing users to sign off on official documents.

Dr Aisha Bint Butti Bin Bishr, Director General of Smart Dubai said: “UAE Pass allows users to easily access services, as well as to digitally and remotely sign the necessary documents. This, in turn, supports Smart Dubai’s efforts to establish the emirate as the world’s happiest and smartest city.”

UAE Pass offers the public a set of features that can positively improve their experience when transacting with city services.

“In partnership with the Telecommunications Regulatory Authority and Abu Dhabi Digital Authority, the UAE Pass project was launched in 2018 in an effort to support our wise leadership’s vision to build future-ready smart cities. It is in line with their plans for digital transformation, and supports the Dubai Paperless Strategy,” added Dr Bin Bishr.

Users will have fast access to more than 5,000 government services by using a single username and password and the service has already been adopted by 200,000 individuals.

Hamad Obaid Al Mansoori, Director-General of the Telecommunications Regulatory Authority (TRA) also commented: “The directives to adopt UAE Pass in Dubai indicate the digital leadership of Dubai and the UAE as a whole, and it reflects the rapid progress towards a digital wellbeing future, that takes into account the happiness of society and individuals, through the provision of interconnected integrated services in which the public and private sectors participate, and accessible by customers anytime, anywhere, as they can enjoy a full interactive experience.”

To get the UAE Pass, visit Smart Dubai.

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